Privacy
Policy
Last updated: January 2025
How we handle your information
1. Information we collect
When you submit a quote request, we may collect your name, phone number, email address, county, town, service type, budget, and project description. If you register as a contractor, we may also collect your business name, contact details, service areas, and profile information.
2. How we use your information
We use your information to respond to quote requests, match customers with relevant contractors, manage contractor accounts, improve the website, and support communication about leads or service inquiries.
3. Sharing of information
Customer details are shared only with contractors or team members who need the information to respond to a request. Contractor details are used for matching and account management. We do not sell personal data.
4. Contractor information
Contractors who join the platform provide business information that helps us verify and match them to leads. This information is used for service matching and dashboard access, not for public display unless you choose to make it visible in a listing or profile section.
5. Storage and record keeping
Lead submissions and related records may be stored in internal systems used by the GetQuotes Kenya team for follow-up, quality control, and reporting. We keep records only as long as needed for operational purposes.
6. Communication
By submitting a request, you may receive follow-up by phone, email, or WhatsApp related to your inquiry. Contractors may also be contacted regarding account updates, leads, or support issues.
7. Cookies and analytics
The website may use basic cookies or analytics tools to understand traffic, improve performance, and measure page quality. We do not use this information to identify you personally unless you provide it through a form.
8. Data retention
We keep request and account data for as long as needed to operate the service, support active users, and maintain records. You can request review or deletion of your information by contacting us.
9. Your choices and rights
You may contact us to ask what data we hold about you, request corrections, or ask us to remove your information where appropriate. Some records may be retained where required for business or legal reasons.
10. Contact us
For privacy-related questions, contact us at s4433405@gmail.com or WhatsApp +254 758 736 841.